{"id":2734,"date":"2020-01-28T14:52:51","date_gmt":"2020-01-28T05:52:51","guid":{"rendered":"https:\/\/deha.co.jp\/magazine\/?p=2734"},"modified":"2021-09-12T20:48:17","modified_gmt":"2021-09-12T11:48:17","slug":"salesforce","status":"publish","type":"post","link":"https:\/\/deha.co.jp\/magazine\/salesforce\/","title":{"rendered":"Salesforce\u3068\u306f\uff1f\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"\n<p>Salesforce\uff08\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\uff09\u306f\u3001\u307e\u3055\u306b\u547c\u3093\u3067\u5b57\u306e\u3054\u3068\u304f\u300c\u8ca9\u58f2\u54e1\u300d\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u5177\u4f53\u7684\u306b\u306f\u3001\u55b6\u696d\u696d\u52d9\u3092\u652f\u63f4\u3059\u308b\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u304c\u5099\u308f\u3063\u305f\u30b5\u30fc\u30d3\u30b9\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u672c\u65e5\u306f\u3001\u7c73\u56fd\u3092\u306f\u3058\u3081\u65e5\u672c\u3084\u305d\u306e\u4ed6\u6d77\u5916\u5404\u56fd\u3067\u3082\u975e\u5e38\u306b\u5e83\u304f\u666e\u53ca\u3057\u652f\u6301\u3055\u308c\u3066\u3044\u308b\u3001\u3053\u306e\u512a\u308c\u305f\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u3001\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul><li><strong>\u55b6\u696d\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u305f\u3044\u65b9<\/strong><\/li><li><strong>Salesforce\u306b\u3064\u3044\u3066\u6c17\u306b\u306a\u308b\u65b9<\/strong><\/li><\/ul>\n\n\n\n<p>\u3053\u308c\u3089\u306b\u5f53\u3066\u306f\u307e\u308b\u65b9\u306b\u304a\u3059\u3059\u3081\u306e\u8a18\u4e8b\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3092\u8aad\u3081\u3070Salesforce\u304c\u3069\u3093\u306a\u30b5\u30fc\u30d3\u30b9\u306a\u306e\u304b\u4e38\u308f\u304b\u308a\u3067\u3059\u3088\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<!--more-->\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u306a\u305c\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u306f\u3001SFA\uff08Sales Force Automation\uff09\u3068\u3082\u547c\u3070\u308c\u3001\u3042\u3089\u3086\u308b\u55b6\u696d\u30fb\u8ca9\u58f2\u6d3b\u52d5\u306e\u52b9\u7387\u6027\u3092\u6700\u5927\u5316\u3055\u305b\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u3001\u56fd\u5185\u5916\u306e\u591a\u304f\u306e\u4f01\u696d\u304c\u63a1\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305fSFA\u306f\u4f55\u6545\u5fc5\u8981\u306a\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n\n\n\n<p><strong>\u5358\u7d14\u306a\u89e3\u7b54\u3068\u3057\u3066\u306f\u300c\u5229\u76ca\u3092\u6700\u5927\u5316\u3055\u305b\u308b\u305f\u3081\u300d\u306b\u5fc5\u9808\u306a\u30c4\u30fc\u30eb\u3060\u304b\u3089\u3067\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001\u3042\u308b\u4f01\u696d\u304c\u3001\u304a\u5ba2\u69d8\u306b\u81ea\u793e\u306e\u88fd\u54c1\u3092\u8ca9\u58f2\u3059\u308b\u305f\u3081\u3001\u55b6\u696d\u6d3b\u52d5\u3092\u5b9f\u65bd\u3059\u308b\u3068\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u4f01\u696d\u306f\u3001\u5bfe\u8c61\u3068\u306a\u308b\u304a\u5ba2\u69d8\u306e\u8a73\u7d30\u306b\u308f\u305f\u308b\u60c5\u5831\u3068\u3001\u81ea\u793e\u306e\u55b6\u696d\u30de\u30f3\u304c\u50cd\u304d\u304b\u3051\u305f\u5c65\u6b74\u3084\u7d50\u679c\u3001\u305d\u3057\u3066\u7af6\u5408\u4ed6\u793e\u306e\u52d5\u5411\u3001\u305d\u306e\u4ed6\u3001\u3042\u308a\u3068\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u84c4\u7a4d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001\u3053\u3046\u3057\u305f\u60c5\u5831\u306e\u7ba1\u7406\u304c\u3001\u500b\u3005\u306e\u55b6\u696d\u30de\u30f3\u306b\u59d4\u306d\u3089\u308c\u3001\u793e\u5185\u3067\u5171\u6709\u3055\u308c\u306a\u3044\u5834\u5408\u306f\u3069\u3046\u306a\u308b\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u55b6\u696d\u30de\u30f3\u304c\u8f9e\u3081\u3066\u3001\u305d\u308c\u307e\u3067\u306b\u5f97\u305f\u69d8\u3005\u306a\u60c5\u5831\u304c\u793e\u5185\u306b\u5171\u6709\u3067\u304d\u306a\u304b\u3063\u305f\u3089\u3001\u307e\u305f\u30bc\u30ed\u304b\u3089\u306e\u7e70\u308a\u8fd4\u3057\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u975e\u52b9\u7387\u6975\u307e\u308a\u306a\u3044\u3067\u3059\u306d\u3002<strong>\u5927\u5207\u306a\u304a\u5ba2\u69d8\u306b\u95a2\u3059\u308b\u3001\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u7ba1\u7406\u30fb\u5206\u6790\u3057\u3001\u793e\u5185\u3067\u5171\u6709\u3001\u305d\u3057\u3066\u67d4\u8edf\u306b\u5229\u6d3b\u7528\u3059\u308b\u305f\u3081\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u306e\u751f\u547d\u7dda\u3067\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u306b\u3001SFA\u3082\u3042\u3089\u3086\u308b\u89d2\u5ea6\u304b\u3089\u691c\u8a3c\u3092\u91cd\u306d\u3001\u73fe\u5728\u3067\u306f\u5927\u304d\u304f\u9032\u6b69\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u5171\u6709\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u305d\u3093\u306aSFA\u306e\u4ee3\u8868\u683c\u304c\u3001\u4eca\u56de\u5206\u6790\u3059\u308bsalesforce\u306a\u306e\u3067\u3059\u3002<\/strong><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Salesforce\u306e\u6982\u8981<br><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/deha.co.jp\/magazine\/wp-content\/uploads\/2020\/02\/christiann-koepke-CTE7O3WbAkg-unsplash-min.jpg\" alt=\"\" class=\"wp-image-2775\" width=\"750\"\/><\/figure><\/div>\n\n\n\n<p>\u53d7\u6ce8\u3092\u5897\u3084\u3057\u3066\u58f2\u4e0a\u306b\u8ca2\u732e\u3059\u308b\u305f\u3081\u3001\u55b6\u696d\u30de\u30f3\u306f\u65e5\u3005\u3001\u9867\u5ba2\u5bfe\u5fdc\u306b\u5954\u8d70\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u30de\u30f3\u304c\u3001\u9650\u3089\u308c\u305f\u6642\u9593\u5185\u3067\u78ba\u5b9f\u306b\u6210\u679c\u3092\u4e0a\u3052\u308b\u306b\u306f\u3001\u6b63\u78ba\u306a\u60c5\u5831\u306b\u57fa\u3065\u304d\u3001\u6709\u671b\u306a\u898b\u8fbc\u307f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u9069\u5207\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u304c\u5927\u304d\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u80cc\u666f\u306b\u3042\u3063\u3066\u3001\u7684\u78ba\u306a\u60c5\u5831\u3092\u3044\u304b\u306b\u30b9\u30e0\u30fc\u30ba\u306b\u5171\u6709\u30fb\u5c55\u958b\u3067\u304d\u308b\u304b\u3002<\/p>\n\n\n\n<p><strong>\u3053\u306e\u547d\u984c\u306b\u5bfe\u3059\u308b\u89e3\u6c7a\u7b56\u3092\u793a\u3059\u306e\u304c\u3001\u4eca\u56de\u3054\u7d39\u4ecb\u3059\u308bsalesforce\u3067\u3059\u3002<\/strong><\/p>\n\n\n\n<p>Salesforce\u306f\u3053\u308c\u307e\u3067\u306b\u5168\u4e16\u754c\u306715\u4e07\u793e\u4ee5\u4e0a\u3082\u306e\u4f01\u696d\u304c\u5c0e\u5165\u3057\u3066\u3044\u308b\u3001\u4e16\u754cNo.1\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5192\u982d\u306b\u8ff0\u3079\u305fSalesforce\u306e\u958b\u767a\u5143\u3067\u3042\u308b\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u793e\u306f\u30011999\u5e743\u6708\u306b\u7c73\u56fdCA\u3067\u8a2d\u7acb\u3055\u308c\u305f\u4f01\u696d\u3067\u3001\u65e5\u672c\u6cd5\u4eba\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>2017\u5e74\u306b\u306f\u300c\u4e16\u754c\u3067\u6700\u3082\u9769\u65b0\u7684\u306a\u4f01\u696d100\u793e\u300d\u30671\u4f4d\u3092\u7372\u5f97\u3057\u3001\u4e16\u754c\u7684\u306b\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>Salesforce\u306e\u4e3b\u306a\u30e9\u30a4\u30f3\u30a2\u30c3\u30d7\u306f\u3001\u4e3b\u305f\u308b\u30ab\u30c6\u30b4\u30ea\u30fc\u3067\u3042\u308b\u55b6\u696d\u652f\u63f4\u306b\u95a2\u3059\u308b\u3082\u306e\u3068\u3001\u305d\u306e\u4ed6\u306e\u88fd\u54c1\u306b\u5927\u5225\u3055\u308c\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u305d\u308c\u305e\u308c\u306b\u3064\u3044\u3066\u3001\u88fd\u54c1\u540d\u3068\u6982\u8981\u3060\u3051\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1.\u55b6\u696d\u652f\u63f4\u306b\u95a2\u3059\u308b\u88fd\u54c1<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u88fd\u54c1\u540d<\/td><td>\u6982\u8981<\/td><\/tr><tr><td>Sales Cloud<\/td><td>\u898b\u8fbc\u307f\u5ba2\u306e\u767a\u6398\u304b\u3089\u6210\u7d04\u3092\u7ba1\u7406<\/td><\/tr><tr><td>Pardot<\/td><td>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u81ea\u52d5\u5316<\/td><\/tr><tr><td>Salesforce CPQ<\/td><td>\u898b\u7a4d\u3082\u308a\u696d\u52d9\u306e\u81ea\u52d5\u5316<\/td><\/tr><tr><td>Sales Cloud Einstein\u3000<\/td><td>AI\u3092\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5206\u6790\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2.\u305d\u306e\u4ed6\u306e\u88fd\u54c1\uff08\u4e3b\u306a\u3082\u306e\u3060\u3051\u629c\u7c8b\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u88fd\u54c1\u540d<\/td><td>\u6982\u8981<\/td><\/tr><tr><td>Service Cloud<\/td><td>\u96fb\u8a71\u5bfe\u5fdc\u304b\u3089\u73fe\u5834\u4f5c\u696d\u307e\u3067\u306eFS\u696d\u52d9\u306e\u52b9\u7387\u5316<\/td><\/tr><tr><td>Marketing Cloud<\/td><td>E\u30e1\u30fc\u30eb\u3001\u30e2\u30d0\u30a4\u30eb\u3001SNS\u3001Web\u5e83\u544a\u306a\u3069<\/td><\/tr><tr><td>Commerce Cloud<\/td><td>SNS\u3084Web\u30b5\u30a4\u30c8\u3001\u30e2\u30d0\u30a4\u30eb\u30b5\u30a4\u30c8\u3068E\u30b3\u30de\u30fc\u30b9\u306e\u9023\u643a<\/td><\/tr><tr><td>Heroku<\/td><td>salesforce\u306b\u63a5\u7d9a\u3059\u308b\u30ab\u30b9\u30bf\u30e0\u30a2\u30d7\u30ea\u306e\u69cb\u7bc9<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">SFA\u306e\u5229\u4fbf\u6027<\/h2>\n\n\n\n<p>\u3053\u3061\u3089\u3082\u5192\u982d\u306b\u8ff0\u3079\u307e\u3057\u305f\u304c\u3001SFA\u3068\u306f\u55b6\u696d\u306e\u30d7\u30ed\u30bb\u30b9\u3084\u9032\u6357\u72b6\u6cc1\u3092\u53ef\u8996\u5316\u3057\u3001\u55b6\u696d\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u793e\u304c\u63d0\u4f9b\u3059\u308bSFA\u306f\u3001<strong>\u4e3b\u306b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u3066\u304a\u308a\u3001\u5404\u793e\u306e\u55b6\u696d\u90e8\u9580\u5168\u4f53\u3067\u60c5\u5831\u3092\u7ba1\u7406\u30fb\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/strong><br><\/p>\n\n\n\n<ul><li>\u9867\u5ba2\u7ba1\u7406<\/li><li>\u55b6\u696d\u65e5\u5831\u4f5c\u6210<\/li><li>\u55b6\u696d\u6d3b\u52d5\u7ba1\u7406<\/li><li>\u55b6\u696d\u30c7\u30fc\u30bf\u5206\u6790<\/li><li>\u30e1\u30fc\u30eb\u914d\u4fe1<\/li><li>\u4e88\u5b9f\u7ba1\u7406<\/li><\/ul>\n\n\n\n<p><strong>\u4e0a\u8a18\u306b\u4e3b\u306a\u9805\u76ee\u3092\u8ff0\u3079\u307e\u3057\u305f\u304c\u3001SFA\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u7c21\u5358\u306b\u5404\u55b6\u696d\u540c\u58eb\u3067\u9867\u5ba2\u60c5\u5831\u306e\u96c6\u7d04\u30fb\u5206\u6790\u30fb\u5171\u6709\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u9867\u5ba2\u3078\u306e\u7a4d\u6975\u7684\u304b\u3064\u52b9\u679c\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/strong><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/deha.co.jp\/magazine\/wp-content\/uploads\/2020\/02\/tim-van-der-kuip-CPs2X8JYmS8-unsplash-min.jpg\" alt=\"\" class=\"wp-image-2776\" 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href=\"https:\/\/deha.co.jp\/contact\" target=\"_blank\" rel=\"noreferrer noopener\">\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\u304b\u3089<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce\uff08\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\uff09\u306f\u3001\u307e\u3055\u306b\u547c\u3093\u3067\u5b57\u306e\u3054\u3068\u304f\u300c\u8ca9\u58f2\u54e1\u300d\u306e\u3053\u3068\u3067\u3059\u3002 \u5177\u4f53\u7684\u306b\u306f\u3001\u55b6\u696d\u696d\u52d9\u3092\u652f\u63f4\u3059\u308b\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u304c\u5099\u308f\u3063\u305f\u30b5\u30fc\u30d3\u30b9\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002 \u672c\u65e5\u306f\u3001\u7c73\u56fd\u3092\u306f\u3058\u3081\u65e5\u672c\u3084\u305d\u306e\u4ed6\u6d77\u5916\u5404\u56fd\u3067\u3082\u975e\u5e38\u306b\u5e83\u304f\u666e\u53ca\u3057\u652f\u6301\u3055\u308c\u3066\u3044\u308b\u3001\u3053\u306e\u512a\u308c\u305f\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u3001\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002 \u55b6\u696d\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u305f\u3044\u65b9 Salesforce\u306b\u3064\u3044\u3066\u6c17\u306b\u306a\u308b\u65b9 \u3053\u308c\u3089\u306b\u5f53\u3066\u306f\u307e\u308b\u65b9\u306b\u304a\u3059\u3059\u3081\u306e\u8a18\u4e8b\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3092\u8aad\u3081\u3070Salesforce\u304c\u3069\u3093\u306a\u30b5\u30fc\u30d3\u30b9\u306a\u306e\u304b\u4e38\u308f\u304b\u308a\u3067\u3059\u3088\u3002<\/p>\n","protected":false},"author":3,"featured_media":2777,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[467],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Salesforce\u3068\u306f\uff1f\u5fb9\u5e95\u89e3\u8aac - DEHA Magazine<\/title>\n<meta name=\"description\" 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